Getting your EBT approval from last year can be super helpful for things like taxes or if you just need a reminder of what you were approved for. This guide will walk you through the steps, but keep in mind that the exact way to do things can be different depending on where you live (like what state or county you’re in). So, we’ll give you the general idea, and you might need to do a little extra looking around for your specific area’s rules. Let’s dive in and figure out how to get that information!
Checking Your State’s EBT Website
The first place to check is your state’s official EBT website. Almost every state has one! This website is usually where you manage your EBT card, see your balance, and maybe even apply for benefits. Often, they keep records of past approvals. You’ll need to find your state’s specific website by searching online, such as, “EBT [Your State]”. Once you find it, look for a section that is usually called “My Account,” “Benefits,” or “History.”

When you find the correct website, you’ll likely need to log in. You might have created an account when you first got your EBT card, or you may need to set one up. This process typically involves providing some basic info to verify it’s really you. This may include your name, address, and EBT card number. Keep in mind that to protect your information, make sure you are on the official, secure website and not a fake one!
After logging in, explore the different options the website gives you. Many sites have a “Documents” or “History” tab. Within this tab, you might find past approval letters or notices. These can often be downloaded as PDFs or viewed directly online. If your state uses an online portal, it’s possible it keeps information from the last few years of benefits.
If you can’t find your approval information right away, don’t give up! Look for a search bar on the website and type in keywords like “approval,” “benefits history,” or “documentation.” You can also try looking under the “Help” or “FAQ” sections, as they might have instructions on how to access your records. It is important to remember that depending on your state, the availability of documents from previous years could be limited.
Using the EBT Cardholder Hotline
Another way to get your EBT approval is to call the EBT cardholder hotline. This is a phone number that’s usually printed on the back of your EBT card. The hotline is there to help with a bunch of EBT-related things, and often, they can look up your records and help you get the approval information.
When you call the hotline, you’ll likely need to go through an automated menu. Listen carefully and choose the option that sounds like it’s related to benefits information, account history, or accessing documents. You might need to enter your EBT card number and other information to verify your identity. Make sure you have your card handy!
Once you get connected to a person, explain that you need a copy of your EBT approval letter from last year. Be clear about what information you need and why. The representative might be able to email you the document, mail it to your address, or guide you on how to access it online. Always be polite and patient—the representatives are there to help!
- Before you call, write down what you want to ask.
- Have your EBT card ready.
- Be prepared to answer questions about your account.
- Take notes during the conversation.
Even if you cannot get the document immediately, the hotline can offer guidance or information about obtaining the documents. If for some reason, the hotline cannot help, they might direct you to another department or agency. Remember to keep a record of the call, including the date, time, and the name of the person you spoke with, for your records.
Contacting Your Local Social Services Office
Your local social services office, also known as the welfare office or the Department of Human Services (DHS) in some places, is another great place to try. This is the place that handles your EBT benefits. You can usually find the contact information for your local office by searching online for “[Your County/City] social services” or “[Your State] DHS.”
You have a couple of options for contacting your local social services office: You can call them or, if they allow it, you can visit them in person. Calling is usually quicker, but visiting in person might be helpful if you have any questions. Either way, make sure to bring your EBT card and any other relevant information that could help them look up your records.
If you’re calling, ask for the benefits department or the records department. Explain that you need a copy of your EBT approval from last year. They’ll probably ask you for some information to verify your identity, like your name, address, and EBT card number. Depending on their procedures, they might be able to email you the document or tell you how to access it online.
- Find your local office’s contact information.
- Call or visit the office.
- Ask for the benefits or records department.
- Provide your information for verification.
If you visit in person, bring identification, and your EBT card. Be prepared to fill out a form or wait a while. Remember to be patient and polite! The staff members are often very busy, but they want to help you.
Checking Your Email and Paper Mail
Think back to when you first applied for EBT. Where did they send the approval information? Check your email inbox and spam folder for any emails from the government agency that handles EBT in your state. The approval letter might be attached as a PDF, so search for keywords like “EBT approval,” “SNAP,” or “food stamps.”
Your approval letter could have been sent in the mail. Look through any paperwork you might have saved from last year, like bills and tax documents. If you’re organized, check your files where you keep important papers. Even if you don’t normally keep such things, it’s possible it’s in your possession!
If you are going through your emails, be sure to check all the inboxes you use. The approval letter might be in an older account you are not using anymore. You can also try searching for the name of the agency that handles EBT in your state to find emails from them.
Type of Document | Where to Look |
---|---|
Emails | Check all inboxes and spam folders. |
Paper Mail | Review tax documents, bills, and other important papers. |
If you don’t find it right away, don’t give up. The information is likely somewhere, and if you have contacted the EBT cardholder hotline or local social services and were told the documents are available, it’s just a matter of finding it. Consider going through your archives, where you usually store documents.
Looking Through Tax Records
Your EBT approval letter might be a document you used when doing your taxes. Tax preparers or tax software often ask for documentation of income and benefits, and it is very possible that you used your EBT approval letter at the time of tax preparation.
Check your tax returns from last year. The approval letter is often kept with those documents because it is proof of the benefits you received. If you used a tax preparer, contact them! They should have a copy of all the documents you provided. If you used tax software, there might be a way to access your past tax returns online.
If you prepared your taxes yourself and you have the tax return, the approval letter might be attached to it. Even if it’s not attached, review the documents that were used to prepare your taxes. If you filed online, log into your account on the tax software and look at your tax return and any supporting documents. It is possible that the software itself saved the approval letter.
- Review your tax return.
- Contact your tax preparer.
- Check your tax software account.
Keeping tax records organized is important. If you’ve misplaced your records, consider organizing your paperwork or creating a filing system to prevent this from happening again. It’s also wise to keep digital copies of important documents.
Understanding Document Retention Policies
Document retention policies determine how long the government keeps records. States have their own rules about how long they keep things like EBT approval letters. While some states might keep records for several years, others might only keep them for a limited time.
If you know your state’s document retention policy, that will influence how far back you can go when looking for information. For instance, if the policy is to retain documents for one year, it is very unlikely you would be able to download the letter from two years ago. Keep in mind that document availability also depends on the agency’s capabilities and resources.
To find out your state’s document retention policy, you can search online for “[Your State] EBT document retention policy.” You might also find this information on your state’s EBT website or by contacting your local social services office. Understanding this policy can help you manage your expectations and prioritize your efforts when trying to obtain the information.
- Find out your state’s policy.
- Know how long documents are kept.
- Manage your expectations.
- Know how to obtain the document from the agency.
If you can’t find the document from last year, and you know your state’s document retention policy, you now have some insight into why. Remember, you can contact the cardholder hotline or your local social services for more specific information about your state’s policies and assistance in getting documents.
Why Do I Need My EBT Approval Letter?
Your EBT approval letter from last year can be used to verify your income when filing your taxes, to apply for other government assistance programs, or as proof of eligibility for different services. The letter contains important information about the amount of benefits you were approved for and the dates you were eligible. This information may be useful if you are asked to provide income verification for housing or other programs.
The approval letter is also good to have if you need to dispute a claim. Maybe you believe the EBT benefits issued to your card are incorrect. The approval letter will clearly state the amount of benefits, which can be helpful in case of fraud or error. It’s essential for keeping track of your benefits and ensuring you receive what you are entitled to.
You might also need this letter for tax season. The information on the letter is proof of the benefits you received. Keep it with your tax documents! Additionally, if you lost your EBT card, the letter has important details about your eligibility and contact information for the agency. Having this document can make the process of replacing your card much easier.
Remember to keep your EBT approval letter in a safe place once you find it. You might need it again in the future!
Conclusion
Downloading your EBT approval from last year might seem tricky, but it’s totally doable! By using your state’s EBT website, calling the EBT hotline, contacting your local social services office, and checking your emails and mail, you have several ways to find the document. Keep in mind the tips we covered, and remember to be patient, and persistent. Good luck with your search, and hopefully you’ll have that approval letter in your hands soon!